CACM Terms, Conditions and Policies | California Association of Community Managers (CACM)

EDUCATION TERMS & CONDITIONS

Integrity:
CACM expects all members, certified or in the process of obtaining a certification, to uphold the values of the CACM Code of Professional Ethics and Standards of Practice. View/Download Code here. CACM prohibits the use of external resources, which include but are not limited to, artificial intelligence (AI), phones, and assistance from others, while completing an exam or assessment. Failure to comply may result in suspension of certification, removal of CACM membership, or subject to review by CACM’s Professional Standards Committee.

Educational Materials:
Those who participate in CACM courses understand that all educational materials, including but not be limited to student manuals, instructor manuals, and educational content are proprietary and copy written to CACM. Participants agree not to share any proprietary information in CACM’s course materials to any third party.

Course Recordings:
Specified courses will be recorded. By attending, participants (Students, Instructors, Auditors, and Facilitators) give CACM permission to record audio, video, and chat. The recording will be accessed by course participants and invitees who were unable to attend the online session. All participants agree not to share or distribute the recording to any third party. Note: not all courses will be recorded. It is the registrant’s responsibility to ensure attendance and participation in all courses.

Designation:
Certified members or organizations who do not complete their recertification or reaccreditation requirements will result in their designation(s) or accreditation being suspended. If suspended, certified members and or organizations must remove their designation across all platforms.

Retake Exam:
If a registrant does not pass an exam, they may register for a retake exam for $40. If the retake exam is not deemed passing, the registrant will be required to re-enroll in the corresponding course module.

Special Accommodations:
If requesting special accommodations for courses, exams, events, please contact education@cacm.org or registration@cacm.org

Non-CACM Educational Events & CEUs:
Events facilitated by organizations outside of CACM will need pre-approval to determine CEU eligibility.

REGISTRATION & REFUND POLICY

Attendees

Cancellation Policy
Cancellations must be received in writing via email registration@cacm.org prior to the course presentation. 90% of the course registration fee will be credited to the member’s account if the cancellation request is received at least two weeks prior to the course date. 50% will be credited to the member’s account if the cancellation request is received less than two weeks from the course.
Please Note: The applied credit must be used within 1 calendar year from the date it is issued.

Continuing Education Units (CEUs)
In order to receive CEUs for a course or event, you must be in attendance for at least 90% of the program.

Course Transfer Policy
In the event a registrant has a conflict with an original course registration date, the registration for that course may be transferred to a future date for a $40 transfer fee. It is the registrant’s responsibility to notify CACM at least 3 days in advance should they want to transfer to an alternate course offering. If notified less than 3 days, the registrant will need to re-register for their desired course (Registration fees apply). Course transfers will not be accepted after the course has taken place. In addition, course registration can only be transferred one time, and they must be done within the same calendar year.

Make Up Session Policy
It is the registrant’s responsibility to provide a written notice to the CACM Education Team should that registrant be unable to attend a session. If a member is unable to attend a session from a non-recorded course, they may register for a future session for a $45 make up fee.

Educational Events
Cancellations must be received in writing via email registration@cacm.org prior to the event. The event fee is 90% refundable if the cancellation request is received at least two weeks prior to the event. The event fee is 50% refundable if the cancellation request is received less than two weeks, but more than one week, prior to the event. No refund will be issued after one week prior to the event, nor after the event has taken place. Please email registration@cacm.org or call us at 949.916.2226 with any questions.

Advertisers

Space is available on a first-come, first-served basis. Payment must accompany advertising insertion agreement. If ad space is ordered, you will be charged even if no art is provided and no advertising is published. Member rates apply only if membership is maintained throughout the duration of the contract. Reference contract for payment policy, terms and conditions.

COMPETING EVENTS POLICY

CACM believes in the power of collaboration and works diligently to provide all members with exceptional opportunities to network at our events. Members who partner with CACM in sponsoring these events ensure that managers’ expectations are exceeded, while receiving the notoriety they deserve. When events, albeit from members or non-members, take place during (and in close proximity to) CACM events with the intent of driving CACM attendees to a non-CACM sponsored activity, it is seen as direct competition. No member, exhibitor, agent of exhibitors, employee, sponsor, associate, successor, heir or assign, may schedule any non-CACM sponsored activity, including but not limited to a hospitality suite, party (on or off event premises), activity, or any similar event during a scheduled CACM event. CACM reserves the right to decline participation in future events for individuals or companies in violation of this provision, at the sole discretion of CACM. It is CACM’s goal (and preference) to bring all members together.

If you have a desire to provide event attendees of any CACM event an elevated activity or experience, please reach out to us at events@cacm.org. We are happy to come alongside you in determining what will create the most value for all involved.

PRIVACY POLICY

California Association of Community Managers (CACM) Privacy Policy

Your privacy rights are important to us. We recognize that when you choose to provide personal or corporate information, you want California Association of Community Managers (CACM) to use this information responsibly. We are committed to using your information to help us provide you with better services. This policy (“Privacy Policy”) describes our practices regarding information provided by you, and is intended to help you make informed decisions concerning disclosure of information in connection with Statum8s website and related services (“Website”). By using or registering on the Website, you agree to be bound by the terms of this Privacy Policy.

What information does the California Association of Community Managers (CACM) request, and how is it used?

When you register on the Website, we collect personally identifying information about you and your company, including such information as your name, company name, phone number, address, e-mail address, and billing information. This registration information is used to create a Website account and enables us to tailor the Website experience to meet your needs, communicate with you when necessary, and better understand what kind of additional content and services may interest you. We also collect additional personal and company information for use in connection with the provision of services on the Website, including geographical location and job skills. We may also compile certain of the information you provide us into aggregate profile data, which we use for market and trend analysis, and other purposes. We also may use cookies to store and track your preferences to provide you with a more personalized user experience. A cookie is a message that is sent to your browser from a Web server and stored on your computer’s hard drive. Most Internet sites use cookies. These cookies, help us estimate our audience size, determine traffic on the Website, and serve targeted advertising.

Who has access to my information?

We store all information we gather from you on proprietary servers. We share certain of your company or personal information with third parties who have contracted with California Association of Community Managers (CACM) to provide content and services to you through the Website. In general, we will not disclose your personally identifiable information to third parties except to the extent necessary to provide you with such content or services, when we believe in good faith that any applicable law, regulation, or legal process requires it, or where we believe disclosure is necessary to protect or enforce our rights or the rights of any third party. Although we will use all reasonable efforts to safeguard the privacy of your company and personal information, transmissions made by means of the Internet cannot be made absolutely secure. Also, please note that we do not control the privacy policies of our third party vendors, our advertisers and other third party sites to which we provide banner ads and links. Accordingly, California Association of Community Managers (CACM)assumes no liability for disclosure of any information due to errors in transmission, unauthorized acts of third parties, or resulting from information provided other than through the Website.

What else should I know about my privacy?

You should be aware that if you voluntarily disclose personal information online in a public area, that information may be collected and used by others. We do not control the actions of our visitors and registered users. If you disclose personal information in a discussion room, forum, or any other publicly accessible place on the Website, you do so at your own risk and you understand that your submitted information may be collected and used by others.

Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any password you use to register, and you should always be careful and responsible whenever disclosing information online

Acceptance of Privacy Policy.

By using the Website or registering with us, you signify your acceptance of this Privacy Policy. If you do not agree with any policy described in this Privacy Policy, your only remedy is to discontinue use of the Website. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Website following notification or posting of such changes will constitute your accept of those changes.

Contacting us.

If you have questions or concerns our specific privacy practices, please send us an email at info@cacm.org