The Basics of Association Management Series

The Basics of Association Management Series

Date/Time:  

Venue: Zoom

Member Rate: $405

Non-Member Rate: $670

This interactive course provides a broad overview of the CID industry and specific requirements to meet your community’s expectations, including: community association definitions and types; client relations and communications; volunteer roles and operations; governing document structure; financial management obligations; fair housing guidance; insurance practices and managing special projects with third-party service providers.

LEARNING OUTCOMES

– Explain the origins of CIDs and discuss the future growth outlook;

– Discuss the key roles of a community manager and various ways to build his/her skills and competencies;

– Explain the roles and responsibilities of the board, officers, manager and outside experts;

– List the governing documents of the association and their order of hierarchy;

– Understand how federal and state fair housing regulations affect HOAs;

– Understand the creation and amendment process for operating rules;

– Understand how to make office space, files and computers more efficient and secure;

– List key financial reports and terms required in the daily financial operations of the association;

– Know the types of insurance coverage required to protect an association;

– Effectively diffuse or resolve conflict or difficult conversations; and

– Take steps to run an effective project, from defining the requirements to final inspection and payment.

Please note:

This is an introductory course required of members pursuing their initial CCAM certification.