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The Basics of Association Management Series
March 31, 2026 @ 9:00 am - March 31, 2026 @ 11:00 am
The Basics of Association Management Series
Date/Time:
Day 1: 3/31/2026 9:00 AM – 11:00 AM
Day 2: 4/1/2026 9:00 AM – 11:00 AM
Day 3: 4/7/2026 9:00 AM – 11:00 AM
Day 4: 4/8/2026 9:00 AM – 11:00 AM
Day 5: 4/14/2026 9:00 AM – 11:00 AM
Day 6: 4/15/2026 9:00 AM – 11:00 AM
Day 7: 4/21/2026 9:00 AM – 11:00 AM
Day 8: 4/22/2026 9:00 AM – 11:00 AM
Venue: Zoom
Member Rate: $405
Non-Member Rate: $670
This interactive course provides a broad overview of the CID industry and specific requirements to meet your community’s expectations, including: community association definitions and types; client relations and communications; volunteer roles and operations; governing document structure; financial management obligations; fair housing guidance; insurance practices and managing special projects with third-party service providers.
LEARNING OUTCOMES
– Explain the origins of CIDs and discuss the future growth outlook;
– Discuss the key roles of a community manager and various ways to build his/her skills and competencies;
– Explain the roles and responsibilities of the board, officers, manager and outside experts;
– List the governing documents of the association and their order of hierarchy;
– Understand how federal and state fair housing regulations affect HOAs;
– Understand the creation and amendment process for operating rules;
– Understand how to make office space, files and computers more efficient and secure;
– List key financial reports and terms required in the daily financial operations of the association;
– Know the types of insurance coverage required to protect an association;
– Effectively diffuse or resolve conflict or difficult conversations; and
– Take steps to run an effective project, from defining the requirements to final inspection and payment.
Please note:
This is an introductory course required of members pursuing their initial CCAM certification.