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The Basics of Association Management Series

April 9, 2024 @ 9:00 am - April 9, 2024 @ 11:00 am

The Basics of
Association Management Series



Day 1: 4/9/2024  9:00 AM – 11:00 AM

Day 2: 4/10/2024  9:00 AM – 11:00 AM

Day 3: 4/16/2024   9:00 AM – 11:00 AM

Day 4: 4/17/2024   9:00 AM – 11:00 AM

Day 5: 4/23/2024    9:00 AM – 11:00 AM

Day 6: 4/24/2024   9:00 AM – 11:00 AM

Day 7: 4/30/2024 9:00 AM – 11:00 AM

Day 8: 5/1/2024  9:00 AM – 11:00 AM

Venue: Zoom

Member Rate: $395

Non-Member Rate: $660


This interactive course
provides a broad overview of the CID industry and specific requirements to meet
your community’s expectations, including: community association definitions and
types; client relations and communications; volunteer roles and operations;
governing document structure; financial management obligations; fair housing
guidance; insurance practices and managing special projects with third-party
service providers.



– Explain the origins of
CIDs and discuss the future growth outlook;


– Discuss the key roles
of a community manager and various ways to build his/her skills and competencies;


– Explain the roles and
responsibilities of the board, officers, manager and outside experts;


– List the governing
documents of the association and their order of hierarchy;


– Understand how federal
and state fair   housing regulations
affect HOAs;


– Understand the
creation and amendment process for operating rules;


– Understand how to make
office space, files and computers more efficient and secure;


– List key financial
reports and terms required in the daily financial operations of the


– Know the types of
insurance coverage required to protect an association;


– Effectively diffuse or
resolve conflict or difficult conversations; and


– Take steps to run an
effective project, from defining the requirements to final inspection and


Please note:


This is
an introductory course required of members pursuing their initial CCAM

This is an approved DRE-course and is eligible for DRE credit. Please note that this must be noted in your completed registration. Please contact education@cacm.org for further information.

Register Now


April 9 2024
9:00 am - 11:00 am