The Basics of Association Management
(BAM) Series (CMM101-102)

This eight session series provides a broad overview of the CID industry and addresses specific requirements to you as a community manager. Upon completion of sessions 1-4 and sessions 5-8, students’ are required to successfully complete both course exams.

CMM101 BAM: Sessions 1-4
Learning Outcomes:

• Explain the origins of CIDs and discuss the future growth outlook
• Discuss the key roles of a community manager and various ways to build skills and competencies
• Explain the roles and responsibilities of the board, officers, manager and outside experts
• List the governing documents of the association and their order of hierarchy
• Understand how federal and state fair housing regulations affect HOAs
• Understand the creation and amendment process for operating rules

CMM102 BAM: Sessions 5-8
Learning Outcomes:

• Understand how to make office space, files and computers more efficient and secure
• List key financial reports and terms required in the daily financial operations of the association
• List the types of insurance coverage required to protect an association
• Draw from a list of skills and techniques to effectively diffuse or resolve conflict or difficult conversations
• Take steps to run an effective project, from defining the requirements to final inspection and payment

Who Should Take This Series?

• New community managers
• Community managers who want to earn the CCAM  or CAFM certification

Prerequisites: None. At least six months of community management experience is recommended.

Continuing Education Units (CEUs):

• This series is required for CCAM or CAFM certification; courses are not eligible for CEUs for recertification

Course Length:
This series is made up of eight, 2 hour sessions..

Schedule:

Download a Registration Form if you prefer to email or mail in your registration. 

Don’t see an offering near you? You can join a wait list to bring this series to your area through CACMs Request a Course program.