The Basics of Association Management
(BAM) Series (CMM101-102)

This eight session series provides a broad overview of the CID industry and addresses specific requirements to you as a community manager. Upon completion of sessions 1-4 and sessions 5-8, students’ are required to successfully complete both course exams.

CMM101 BAM: Sessions 1-4
Learning Outcomes:

  • Explain the origins of CIDs and discuss the future growth outlook
  • Discuss the key roles of a community manager and various ways to build skills and competencies
  • Explain the roles and responsibilities of the board, officers, manager and outside experts
  • List the governing documents of the association and their order of hierarchy
  • Understand how federal and state fair housing regulations affect HOAs
  • Understand the creation and amendment process for operating rules

CMM102 BAM: Sessions 5-8
Learning Outcomes:

  • Understand how to make office space, files and computers more efficient and secure
  • List key financial reports and terms required in the daily financial operations of the association
  • List the types of insurance coverage required to protect an association
  • Draw from a list of skills and techniques to effectively diffuse or resolve conflict or difficult conversations
  • Take steps to run an effective project, from defining the requirements to final inspection and payment

Who Should Take This Series?

  • New community managers
  • Community managers who want to earn the CCAM  or CAFM certification

Prerequisites: None. At least six months of community management experience is recommended.

Continuing Education Units (CEUs):

  • This series is required for CCAM or CAFM certification; courses are not eligible for CEUs for recertification

Course Length:
This series is made up of eight, 2 hour sessions..


The Basics of Association Management Series

Start Date:
2024-06-04 13:00:00
End Date:
2024-06-04 15:00:00

The Basics of Association Management Series

Start Date:
2024-08-06 13:00:00
End Date:
2024-08-06 15:00:00

The Basics of Association Management Series

Start Date:
2024-09-24 13:00:00
End Date:
2024-09-24 15:00:00

The Basics of Association Management Series

Start Date:
2024-10-29 13:00:00
End Date:
2024-10-29 15:00:00
Download a Registration Form if you prefer to email or mail in your registration. 

Don’t see an offering near you? You can join a wait list to bring this series to your area through CACMs Request a Course program.