The Basics of Association Management
(BAM) Series (CMM101-102)
This two-day series provides a broad overview of the CID industry and specific requirements to meet your communitys expectations, including: community association definitions and types; client relations and communications; volunteer roles and operations; governing document structure; financial management obligations; fair housing guidance; insurance practices; and managing special projects with third-party service providers.
CMM101 BAM: Module I
- Explain the origins of CIDs and discuss the future growth outlook
- Discuss the key roles of a community manager and various ways to build skills and competencies
- Explain the roles and responsibilities of the board, officers, manager and outside experts
- List the governing documents of the association and their order of hierarchy
- Understand how federal and state fair housing regulations affect HOAs
- Understand the creation and amendment process for operating rules
CMM102 BAM: Module II
- Understand how to make office space, files and computers more efficient and secure
- List key financial reports and terms required in the daily financial operations of the association
- List the types of insurance coverage required to protect an association
- Draw from a list of skills and techniques to effectively diffuse or resolve conflict or difficult conversations
- Take steps to run an effective project, from defining the requirements to final inspection and payment
Who Should Take This Series?
- New community managers
- Community managers who want to earn the CCAM or CAFM certification
None. At least six months of community management experience is recommended.
Continuing Education Units (CEUs):
- This series is required for CCAM or CAFM certification; courses are not eligible for CEUs
This series is made up of two eight-hour modules and includes an exam each day.
Don’t see an offering near you? You can join a wait list to bring this series to your area through CACMs Request a Course program.