Thursday, November 12th | 11am

CACM Webinar

The State of Delinquency & Collections: Preparing for 2027

For decades, the state of community association delinquencies and collections has been a proverbial black box. Wouldn’t it be great to answer some of the most common questions California HOAs need to make informed decisions about collections? 

Ask yourself, how many of these common Board questions can you find concrete, data-backed answers to today? 

  • What is the average delinquency rate for a California HOA, and how does that percentage impact CA HOA loans?
  • How much should typical lien and trustee services cost? 
  • Does your recovery timeline match the industry average? 

Join Janette Shikula, Axela’s California Account Executive, on November 12 at 11am PT for The State of Delinquencies & Collections: Preparing for 2027. She works with hundreds of California communities and managers, and will be sharing common issues that she’s helped them resolve in 2026. She will discuss the collections problems these communities may face in 2027, along with strategies on how to prepare for them.  

Viewers can expect to take away: 

  • Conversations starters to help managers to lead Board collections decisions in 2027
  • Insight into how other communities in California are addressing lien & trustee services
  • Details about upcoming benchmarking data for CAM collections 

Secure your spot to hear real-world examples of current collections challenges and learn how to contribute to the first ever CAM Collections Benchmarking Report.

Webinar FAQs

Find answers to common questions about the Member Support Webinar to help you prepare for the event.

How do I join the webinar?

You will receive a Zoom link to join the webinar via email after you RSVP. You don’t need a Zoom account to join.

Is there a fee to attend?

No, the webinar is free for all CACM members.

What technology do I need to participate?

You will need a stable internet connection and a device capable of streaming video.

Can I ask questions during the webinar?

Absolutely! There will be a Q&A session.

Who should I contact for more information?

For further inquiries, please contact our support team at communications@cacm.org.
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