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August 2020

Age-Restricted Active Adult Community Mgmt.

August 5, 2020 @ 10:00 am - August 6, 2020 @ 12:00 pm

Online Online, US

Age-Restricted Active Adult Community Mgmt.   Date/Time: 8/5/2020 10:00 AM - 8/6/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   In this interactive course, you will delve into the unique management needs, management challenges and important legal considerations of active adult/senior living communities. Learn many best practices of industry professionals while acquiring a toolkit of resources for future use.    LEARNING OUTCOMES   - Describe the unique characteristics of active adult/senior living communities;        - Explain how the demographics…

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Insurance Principles

August 13, 2020 @ 11:00 am - August 13, 2020 @ 2:00 pm

Online Online, US

Insurance Principles   Date/Time: 8/13/2020 11:00 AM - 8/13/2020 2:00 PM Venue: Online Address: Online Member Rate: $100 Non-Member Rate: $189   This interactive course reviews insurance requirements and insurance options for community associations. You will dissect an insurance policy to find the "hidden" agendas and evaluate association insurance policies as you learn about a myriad of options. LEARNING OUTCOMES   - Acquire a working knowledge of community association insurance coverage;   - Understand potential insurance coverage deficiencies and how to insure properly; and…

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Effective Meeting & Election Tools

August 19, 2020 @ 10:00 am - August 20, 2020 @ 12:00 pm

Online Online, US

Effective Meeting & Election Tools   Date/Time: 8/19/2020 10:00 AM - 8/20/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   This interactive course builds upon the content presented in California Law Module IV. Now, delve further into the tools needed to run meetings and elections smoothly and effectively. Prepare the paperwork and learn how to handle difficult members and use parliamentary procedures.   LEARNING OUTCOMES   - Facilitate processes involving member decision making. This includes quorum, Inspector of Election selection, member-initiated…

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Conflict Resolution for Community Managers

August 26, 2020 @ 10:00 am - August 27, 2020 @ 12:00 pm

Online Online, US

Conflict Resolution for Community Managers   Date/Time: 8/26/2020 10:00 AM - 8/27/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   Developed specifically to help managers diffuse everyday HOA conflict situations, this interactive course focuses on the different approaches to conflict resolution and specific techniques to use so that you can manage any communication challenge, from an irate homeowner to a contentious board meeting, with confidence.   LEARNING OUTCOMES   - Identify difficult personalities and appropriate techniques for diffusing conflict with each;…

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September 2020

Strategic Financial Planning

September 15, 2020 @ 10:00 am - September 16, 2020 @ 12:00 pm

Online Online, US

Strategic Financial Planning   Date/Time: 9/15/2020 10:00 AM - 9/16/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   Do you know how to determine whether your association is in financial trouble? Associations mired in financial challenges, such as underfunded reserves, deferred maintenance and looming special assessments, will benefit from your knowledge acquired in this course. You will be prepared to assist your board(s) in developing a strategic approach to reserve and operating fund planning and articulate the various elements…

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October 2020

Budgeting

October 14, 2020 @ 10:00 am - October 15, 2020 @ 12:00 pm

Online Online, US

Budgeting   Date/Time: 10/14/2020 10:00 AM - 10/15/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   This interactive course builds upon the content presented in California Law Module II. Using real-life examples and hands-on activities, you will use reserve funding plans to analyze scenarios; budget for conversions and new construction; and develop a plan to assist your board in making fiscally responsible financial decisions. LEARNING OUTCOMES   - Know how the board's assessment powers impact budgeting;   - Enhance…

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November 2020

Assessment Collections

November 4, 2020 @ 10:00 am - November 5, 2020 @ 12:00 pm

Online Online, US

Assessment Collections   Date/Time: 11/4/2020 10:00 AM - 11/5/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   In this interactive course, you will become versed in the many facets of assessment collection as it relates to the community manager. Learn how Civil Code and other laws and regulations influence the association's efforts to collect.   LEARNING OUTCOMES   - Develop an understanding of the legal requirements for an association's assessment collection practices, including the collection policy and annual notice;   -…

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Reserves – What, Why, How

November 12, 2020 @ 11:00 am - November 12, 2020 @ 2:00 pm

Online Online, US

Reserves What, Why, How   Date/Time: 11/12/2020 11:00 AM - 11/12/2020 2:00 PM Venue: Online Address: Online Member Rate: $100 Non-Member Rate: $189   This interactive course will teach you how to take a proactive role in the reserves process, including selecting a reserve study preparer, determining what components should be included and explaining the report to the board. You'll also learn how to use the information to help the board make appropriate funding plan decisions.   LEARNING OUTCOMES   - Articulate the importance of reserves and…

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Enhance Your Professional Presence

November 18, 2020 @ 10:00 am - November 19, 2020 @ 12:00 pm

Online Online, US

Enhance Your Professional Presence   Date/Time: 11/18/2020 10:00 AM - 11/19/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   This interactive course engages you in assessing your professional presence. Increase your level of credibility and professionalism by effectively managing all aspects of the way you communicate with others – visually, verbally and in writing.   LEARNING OUTCOMES   - Understand the power of language and effective listening while developing facilitation skills and ways to overcome objections;   - Tailor your communications…

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December 2020

Conflict Resolution for Community Managers

December 9, 2020 @ 10:00 am - December 10, 2020 @ 12:00 pm

Online Online, US

Conflict Resolution for Community Managers   Date/Time: 12/9/2020 10:00 AM - 12/10/2020 12:00 PM Venue: Online Address: Online Member Rate: $130 Non-Member Rate: $252   Developed specifically to help managers diffuse everyday HOA conflict situations, this interactive course focuses on the different approaches to conflict resolution and specific techniques to use so that you can manage any communication challenge, from an irate homeowner to a contentious board meeting, with confidence.   LEARNING OUTCOMES   - Identify difficult personalities and appropriate techniques for diffusing conflict with each;…

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