7001 Stockdale Hwy

Let’s face it. Being in the people business has its challenges. You must remain calm and professional under pressure in all encounters whether they be in person, via phone or online. From successfully handling the needs of yellers and screamers to online bullies, these personalities sometimes require super human strength. Join CACM, our facilitators and industry colleagues who share similar challenges for this interactive and empowering forum.  Come away with actionable steps that can help you navigate problematic encounters and…