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Conflict Resolution for Community Managers

June 25, 2019 @ 10:00 am - June 26, 2019 @ 12:00 pm

Conflict Resolution for
Community Managers


Date/Time: 6/25/2019 10:00 AM – 12:00 PM & 6/26/2019 10:00 AM – 12:00 PM

Venue: Online

Address: Online

Member Rate: $180

Non-Member Rate: $252


Developed specifically
to help managers diffuse everyday HOA conflict situations, this interactive course focuses
on the different approaches to conflict resolution and specific techniques to
use so that you can manage any communication challenge, from an irate homeowner
to a contentious board meeting, with confidence.




– Identify difficult
personalities and appropriate techniques for diffusing conflict with each;


– Effectively manage unreasonable expectations
while maintaining a customer service mindset;


– Effectively manage
group dynamics including consensus building, facilitation and
conflict between others; and


– Develop a protocol for
communications during a crisis.

Register Now


June 25 2019 @ 10:00 am
June 26 2019 @ 12:00 pm
Event Categories:


Online, US

Call for Applications:
Join CACM’s 2020 Board of Directors

The CACM Board of Directors and Nominating Committee are pleased to announce the “Call for Applications” for the 2020 Election of Directors. CACM is looking for qualified community managers from throughout the state to consider joining the election.

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